Who We Are
This website is operated by Nexa Concepts.
Our website address is: https://nexa-concepts.com
Nexa Concepts provides industrial and commercial products and services, including heavy machinery parts, truck and trailer components, selected IT equipment and electronics, as well as IT-related services such as graphic design, social media management, and web hosting.
What Personal Data We Collect
We collect personal information only when you voluntarily provide it to us.
This occurs primarily when you:
- Submit an enquiry via the Contact Us form
The information collected may include:
- Your name
- Email address
- Phone number
- Any information you include in your message
We do not require account registration, accept online payments, or provide user login functionality on this website.
How We Use Your Information
We use your information strictly to:
- Respond to enquiries and contact requests
- Communicate with you regarding products or services you requested
- Provide quotations or follow-up information where applicable
We do not sell, rent, or trade your personal data.
Data Storage and Processing
Contact form submissions are sent via email to Nexa Concepts.
Form data is not stored in a public-facing database on the website.
Email services and website hosting are operated on infrastructure hosted in South Africa. Your data may therefore be processed or stored outside your country of residence.
By submitting your information, you acknowledge and accept this processing.
Cookies and Analytics
This website uses cookies and similar technologies for basic functionality and analytics.
We use Google Analytics to understand how visitors interact with the site. This may collect:
- IP address (anonymised where supported)
- Browser and device information
- Pages visited and time spent on the site
This information is used solely for website performance and improvement purposes.
You can control or disable cookies via your browser settings.
Third-Party Services and Embedded Content
Our website may load content or services from third parties, including:
- Google Fonts
- Cloudflare (for performance and security)
- Social media platforms such as LinkedIn, Instagram, and Facebook
These third parties may collect technical data (such as IP address or browser information) in accordance with their own privacy policies. Nexa Concepts does not control how third-party services process your data.
Data Sharing
We do not share your personal data with third parties except:
- Where required to operate the website (e.g. hosting, email delivery, security services)
- Where required by law or regulatory obligation
Data Retention
Personal data submitted via the contact form is retained only for as long as necessary to:
- Respond to your enquiry
- Maintain reasonable business records
We do not retain personal data indefinitely unless required for legal or operational reasons.
Your Data Rights
Depending on applicable laws, you may have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Object to certain types of processing
Requests can be made via the website contact form.
We may retain certain data where required for legal, security, or administrative purposes.
Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. However, no internet-based system can be guaranteed to be completely secure.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes to the website, services, or legal requirements. Updates will be published on this page.
Contact
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us via the Contact Us page on this website.